Dumpster Rental Terms and Service Policies

1. Weight Limits & Overages

The client acknowledges that each container has a permitted weight limit. Any material exceeding the allowed limit will incur an additional charge of $50 US per ton. Maximum allowable weight per container is as follows:

Container Size Maximum Weight (Tons / Pounds)

20 Yard 3 tons (6,600 lbs)

30 Yard 4 tons (8,800 lbs)

40 Yard 6 tons (13,000 lbs)

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2. Extended Rental Time

If the container is kept beyond the selected rental period, an additional fee of $50.00 per day will apply.

 

3. Payment Terms

All base fees and any pre-approved extended rental time must be paid at the time of delivery. Additional charges (such as overweight fees or unauthorized materials) must be paid within 7 days of container pickup. By signing this agreement, the customer authorizes Tidy Up Time to charge any remaining balance to the credit card on file.

 

4. Late Fees

Any unpaid balance after 7 days will accrue 2% monthly interest, starting from the pickup date, until paid in full. A minimum late fee of $25 will also apply.

 

5. Cancellations

You may cancel your service up to 24 hours before the scheduled delivery without penalty. Cancellations made within 24 hours of delivery (if the container has not yet been delivered) will incur a $50 cancellation fee. Full payment is required prior to container delivery.

 

6. Prohibited Materials

Customers must not place any prohibited items in the container. A complete list of such materials is available on our website under the “Materials allowed” menu. Potential additional charges for disposing of prohibited materials in the dumpster could apply.

 

7. Filling Limits

All refuse must remain within the container and not exceed the top or sides. Materials should be evenly distributed to maintain balance and ensure safe transportation.

 

Access and Ground Conditions

1. The customer is responsible for providing free and suitable access for delivery, placement, and pickup of the container. This includes clearing any obstructions and ensuring stable ground conditions.

2. Tidy Up Time is not responsible for damage to surfaces (e.g., driveways, lawns, pavers) caused during delivery or pickup. Customers should take necessary precautions to protect surfaces prior to delivery.

3. We are only liable for damage to concrete or asphalt surfaces if it results from our negligence, and not from the ordinary placement or weight of the container.

4. If the customer fails to return the container, Tidy Up Time reserves the right to enter the property without notice and reclaim the container at the customer’s expense, and the customer waives any claim for damages resulting from such action.

 

Customer Responsibility & Safety

1. Tidy Up Time is not responsible for any injury or damage to persons, animals, or vehicles resulting from contact with the container, including the door or its contents.

2. Climbing into or onto the container or its contents is strictly prohibited and at the individual's own risk. Tidy Up Time assumes no responsibility for injuries resulting from such actions.

 

Container Care

1. While some wear and tear is expected, the customer is responsible for major damage to the container, including dents, structural damage, or collisions.

2. Containers must not be moved from their original placement. Contact us if relocation is needed.

3. Burning materials inside the container is strictly prohibited. Any costs related to extinguishing fires and repairing fire damage will be billed to the customer.

4. The customer is liable for loss or damage to the rented container beyond normal wear and tear.